Din completed his master's degree in Business Informatics at the University of Mannheim in 2025, including a semester abroad at Hitotsubashi University in Tokyo. During his studies, he focused on business process management and business process automation. He gained professional experience at Bosch, Schwarz Dienstleistungen, and Kearney, where he worked in IT project management, process automation, process mining, and strategic management consulting. His research focuses on IT banking architecture.

“Work smarter” – Business process automation for optimizing workflows and increasing operational efficiency (Part 2)

In this concluding article of a two-part blog series on business process automation (BPA), Din Hida builds on the basic knowledge of BPA provided in the last post. Here, he introduces readers to the concept of hyperautomation, its areas of application, and its benefits. Hyperautomation offers enormous potential for optimizing business processes and remains a promising field that continues to gain importance and deserves ongoing attention and strategic investment.

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“Work smarter” – Business Process Automation for optimizing processes and increasing operational efficiency (Part 1)

In this first blog post of a two-part series, Din Hida provides a clear introduction to the topic of business process automation (BPA). He shares fundamental knowledge about the development of BPA, introduces key technologies, and explains the different types of automation. This provides a structured foundation for a deeper understanding of modern process automation.

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